Advertising companies engage call centres to acquire customer satisfaction and retention so as to reinforce their corporate brand and image.

With the high volume of calls due to different Government sectors, call centres and technicians are engaged to service the people promptly and professionally.

Telemarketing services have always been used to generate leads for new customers while the customer service hotline is set up to handle a daily high volume of calls to enquire on policy information, payment matters, etc.

Non-Profit organizations lifeline is dependent on the contributions from their donors hence the need for the services of answering calls from contributors and making calls to prospect potential donors.

Engagement of call centres can be the solution to taking care of customers and their needs and meeting customers service goals on a daily basis.

Telemarketing services to increase customer subscription base and foster brand development and demographic-based lead generation.

Retail sectors rely on call centre services with telemarketing personnel to provide professional and reliable services that represent the company’s brand and image.

Technology industries like Autodesk, EMC, Sony, General Electric, etc, have highly relied on call centre services for decades.

Telecommunication companies have the extensive engagement of call centres in providing after-sales services for their products like broadband, cable, satellite TV and wireless telecommunications industries.

Tourism Boards engage the services of call centres to answer incoming queries and sharing of their travel experience.

Top global automotive and transportation companies hire call centre services to save significant costs and time for calls and referrals.

Utility companies use telemarketing services to acquire new customers as well as call centres to handle incoming calls on a daily basis in the matter of water, electricity or gas. Consumer’s confidence in the providers is highly dependent on their calling experience.